Question 1

What does delivery cost?

Accepted Answer

Delivery is free to most of mainland UK — dropped at your door, or carried in and fully assembled in the room you choose. Some postcode areas have a £149 surcharge per order, upper floors without a lift cost £49–£199. We don't deliver to Northern Ireland, the Scottish islands, Caithness and the far north of Scotland (KW postcodes), the Isle of Wight, the Isle of Man, the Channel Islands or the Isles of Scilly. See /delivery for details.

Question 2

When will my sofa or bed arrive?

Accepted Answer

In-stock items are booked in for quick delivery, usually within 1–7 days. Pre-order and made-to-order items arrive in 5 to 10 weeks — the exact window is shown on each product page.

Question 3

Do you take the packaging away?

Accepted Answer

Yes, on the free assembly service we unwrap everything and take the packaging with us.

Question 4

What is a left or right corner?

Accepted Answer

Stand facing the sofa. If the long chaise section is on your left it is a left corner; if it is on your right it is a right corner. You choose this on the product page and it costs the same either way.

Question 5

What is the difference between Standard fabric and Easy Clean?

Accepted Answer

Standard fabric is our soft-touch everyday fabric at the listed price. Easy Clean is a water and pet resistant weave that wipes clean — tough on paws, claws and spills. It is a fixed £199 upgrade on any sofa or bed.

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Kelsworth Premium Touch Lounge Sl18

Ironbridge Sofa Bed with Storage S61/N21

Kirkstone Sofa Bed with Storage Pi01

Blythe Convertible Sofa with Storage N20/N22

Windmere Sofa Bed with Storage SL18

Cassini Convertible Sofa with Storage LK40

Kirkstone Sofa Bed with Storage ML01

Fairhaven Armchair SL18

Windmere Sofa Bed with Storage JL40

Ulverton Sofa Bed Set K19

Fairhaven Armchair N22

Fairhaven Armchair N35

Ironbridge Sofa Bed with Storage A36/A10

Blythe Convertible Sofa with Storage N35

Grasmere Lakeland Sofa Set BL86

Kirkstone Sofa Bed with Storage ML03

Kirkstone Sofa Bed with Storage Pi04

Windmere Sofa Bed with Storage PC03

Kentmere Sofa Bed with Storage JF30

Marlowe Sofa Bed with Storage SL06

Solara Premium Touch Lounge L40

Corinth Convertible Couch with Storage S14/S17

Kelsworth Premium Touch Lounge GJ40

Calverton Convertible Sofa with Storage PC50

FAQs