Help centre
Frequently asked questions
Everything about delivery dates, fabrics and corner sofa bed options.
Delivery
What does delivery cost?
Delivery is free to most of mainland UK — dropped at your door, or carried in and fully assembled in the room you choose. Some postcode areas have a £149 surcharge per order, upper floors without a lift cost £49–£199. We don't deliver to Northern Ireland, the Scottish islands, Caithness and the far north of Scotland (KW postcodes), the Isle of Wight, the Isle of Man, the Channel Islands or the Isles of Scilly. See /delivery for details.
When will my sofa or bed arrive?
In-stock items are booked in for quick delivery, usually within 1–7 days. Corner sofa beds with storage arrive in 2–5 weeks, and other made-to-order items in 12–15 weeks — the exact window is shown on each product page.
Do you take the packaging away?
Yes, on the free assembly service we unwrap everything and take the packaging with us.
Corner sofa beds
What is a left or right corner?
Stand facing the sofa. If the long chaise section is on your left it is a left corner; if it is on your right it is a right corner. You choose this on the product page and it costs the same either way.
What is the difference between Standard fabric and Easy Clean?
Standard fabric is our soft-touch everyday fabric at the listed price. Easy Clean is a water and pet resistant weave that wipes clean — tough on paws, claws and spills. It is a fixed £199 upgrade on any sofa or bed.
Do they have storage and a bed?
Most of our corner sofa beds include an ottoman-style storage box under the chaise and pull out into a double bed. The features list on each product page confirms which.
Can I see the fabric first?
Yes — email us the sofa name and colour and we will post you swatches.
Still not sure?
Message us and we will help you pick the right size, corner and fabric.
Need to send something back? Read our returns & refunds policy.
Contact us