Question 1

What does delivery cost?

Accepted Answer

Delivery is free to most of mainland UK — dropped at your door, or carried in and fully assembled in the room you choose. Some postcode areas have a £149 surcharge per order, upper floors without a lift cost £49–£199. We don't deliver to Northern Ireland, the Scottish islands, Caithness and the far north of Scotland (KW postcodes), the Isle of Wight, the Isle of Man, the Channel Islands or the Isles of Scilly. See /delivery for details.

Question 2

When will my sofa or bed arrive?

Accepted Answer

In-stock items are booked in for quick delivery, usually within 1–7 days. Pre-order and made-to-order items arrive in 5 to 10 weeks — the exact window is shown on each product page.

Question 3

Do you take the packaging away?

Accepted Answer

Yes, on the free assembly service we unwrap everything and take the packaging with us.

Question 4

What is a left or right corner?

Accepted Answer

Stand facing the sofa. If the long chaise section is on your left it is a left corner; if it is on your right it is a right corner. You choose this on the product page and it costs the same either way.

Question 5

What is the difference between Standard fabric and Easy Clean?

Accepted Answer

Standard fabric is our soft-touch everyday fabric at the listed price. Easy Clean is a water and pet resistant weave that wipes clean — tough on paws, claws and spills. It is a fixed £199 upgrade on any sofa or bed.

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Blythe Convertible Sofa with Storage N40

Calverton Convertible 1 Seater Sofa with Storage PC07

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Kelsworth Premium Touch Lounge SV38

Calverton Convertible 1 Seater Sofa with Storage PC41

Fairhaven Armchair N20

Merrow 3 + 1 Seater Sofa Set K06

Fairhaven Sofa Bed & Pouf Set N33

Kentmere Sofa Bed with Storage JF18

Marlowe Sofa Bed with Storage SL18

Calverton Convertible Sofa with Storage PC101

Kelsworth Premium Touch Lounge LC33

Nordvik Convertible Sofa & Pouf with Storage L45

Quenby Sofa Bed with Storage Full Set S33 Eco Leather

Quiller 3 Seater Sofa Bed with Storage RY01

Ironbridge Sofa Bed with Storage A04/A10

Marlowe Sofa Bed with Storage RY01

Solara Premium Touch Lounge N35

Ulverton Sofa Bed Set K07

Quiller 3 Seater Sofa Bed with Storage AR18

Fairhaven Sofa Bed & Pouf Set N24

Selwyn 2 + 1 Seater O68

Quiller 3 Seater Sofa Bed with Storage PC07

Ellerby Sofa Bed with Storage TB40

FAQs